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Question

It keeps rejecting my return saying my birthday is wrong but it’s correct ??

Forum|Forum|7 years ago
June 6, 2019
1 reply
6 views

No text available

TurboTax Free Edition Online

A

Anonymous

Please take a look at our FAQ on fixing a rejected return below:

https://ttlc.intuit.com/questions/1901491

If you verified that the information you entered into TurboTax exactly matches the Social Security card, and that the birth date is correct and has been entered in MM/DD/YYYY format, your next step is to call the Social Security Administration (SSA) at 1-800-772-1213 to verify that the SSA's records are correct. (The IRS gets their information from the SSA.) Correct SSA records will prevent the same rejection next year.

In the meantime, your best option is to file a paper return, as your return will continue to get rejected until the mismatch is fixed at the SSA, which can take at 4–6 weeks or even longer.