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Level 1
June 1, 2019
Question

It is stating that the state and zip code on my W2 is incorrect. The W2 shows Ascenda USA INC - 240 Kennedy ST Winnipeg MB R3C -1T1 What do I do?

  • June 1, 2019
  • 3 replies
  • 16 views
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3 replies

June 1, 2019

Did you check "Other" address and "Foreign Address" when you entered the Form W-2? (see attached sample screenshot). That should resolve the problem. 

(If not, try entering your own address as the Employer Address - as long as the Employer's Tax Identification Number is correct, it should clear any error messages).

Level 2
March 24, 2020

what can I do to sent the tax 

Level 2
March 24, 2020

What can I do to sent the tax

Level 2
March 24, 2020

what I do to sent the tax, please response 

Level 15
March 24, 2020

@alextubo20

 

As noted above, you need to indicate that this is a Foreign Address. So please do the following:

 

1. Copy down your W-2 information (if you don't already have a paper copy)

 

2. Delete your W-2

 

3. Re-add your W-2, typing it in manually

 

4. Before you enter anything else, note that this is a foreign address on the pulldown menu (it's in a different place between the Online and CD/download products, so I cant say where it is exactly, but scour the screen for it).

 

5. Once you have checked off that this is a foreign address, then you will be able to correctly enter the Canadian address.

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