Issue Importing Apex Clearing (Ally) to tubotax2025

Forum|Forum|6 months ago
February 18, 2026
13 replies
168 views

I am having trouble importing the file and it keeps saying to try again. It's a simple import based on fields on the document (Account Number & SSN).

Please review this integration as from my search seems other people have reported this every year and this year (https://ttlc.intuit.com/community/*/*/*/00/2481573)

<Error>

That didn’t work. Try signing in again. (103)

Here are a couple things to check:

Make sure there are no typos.
If you use auto-fills make sure it gets the right info.

Update 2/22: It looks like the integration is resolved and I was able to import successfully.

TurboTax Home & Biz Windows

CatinaT1

Level 15

Helpful TurboTax Articles:

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
Find Local Network Access in the dropdown menu.
Toggle the switch to ON.
Refresh the page and attempt your import again.

If permissions aren't the issue, one of the following factors may be at play:

Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

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NaggAuthor

Level 2

I have NOT received a success message, the login in failing.

rzimbelm

Level 2

I am having the same import issue from APEX Clearing with the identical message "Let's try again" "That didn't work" and "Try signing in again". This has been an issue in previous years also but was eventually resolved. I also successfully imported from another financial institution today into TT so not sure if the problem resides with TT or APEX. I did update TT before attempting to import. Please provide some guidance!

user17714591908

Level 2

Same issue. Contacted Ally today (Feb 18). Their reply:

"Yes, we were able to confirm that Apex is in the process of completing this connection that makes the tax forms available, and we expect them to be ready on turbotax by the end of the day tomorrow. Thank you for your patience."

An earlier post had said it would be available today, so we'll see, but I'll try again on Friday.