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Level 1
April 15, 2026
Question

Is there no way to get tax expert service once I filed? I don't see any link in the UI to purchase it. The amend process is broken. Need help from tax expert.

  • April 15, 2026
  • 1 reply
  • 74 views
I only missed a 1099-R which has 0 taxable amount. But when I tried to amend it, immediately the federal due is $2700+ even before I upload the 1099-R form. I tried to buy tax expert service. But seems that live expert chat button just disappeared after I file the return. How can I buy that live tax expert service?

1 reply

CatinaT1
Level 15
April 16, 2026

Here is a link to contact  Turbo Tax Customer Service.

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