Is there an extra fee being charged by turbo tax on this years refunds?

3 replies
16 views

I see an extra $40 charge that I didn’t authorize. Please review since there is no email to contact you.

TurboTax Deluxe Online

Kat11_2

Alumni - Champ

This extra fee is in error. I've reported your post to TurboTax Moderators. Your $ will be refunded to the bank account associated with your Intuit account.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

CAnne

Level 2

I am finding the same problem with my taxes. I also tried doing them online and there is a $50 difference in the refunds from the online version vs the downloadable program.

Kat11_2

Alumni - Champ

@CAnne Are you saying that you've entered EXACTLY the same info into the Onliand Desktop programs, and that you've purchased the Desktop (CD/Download) Edition and come up with a $50 difference in the refund amount? There were no additional fees you incurred in one program vs. the other? I'm just trying to establish a baseline here. To view your TurboTax fees (online platform), see the instructions I'm linking below.

How do I review my fees in TurboTax Online?

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***