Skip to main content
Level 2
June 4, 2019
Solved

Is it possible for two people to access tax prep at the same time?

  • June 4, 2019
  • 2 replies
  • 31 views
No text available
    Best answer by Texas Roger

    When using the online product, two people cannot access tax prep at the same time on the same account. The account can only be open on one computer at a time. If one person logs off the account, then another person can log on. 

    If two people are trying to prepare two different tax returns, each person must have their own account. Each account can only be used to prepare one tax return.

    When using the CD/download product, the tax return is only one one computer. It cannot be accessed from any other computer without moving the .tax file to the other computer and having the program installed on the other computer. 

    2 replies

    Level 15
    June 4, 2019

    When using the online product, two people cannot access tax prep at the same time on the same account. The account can only be open on one computer at a time. If one person logs off the account, then another person can log on. 

    If two people are trying to prepare two different tax returns, each person must have their own account. Each account can only be used to prepare one tax return.

    When using the CD/download product, the tax return is only one one computer. It cannot be accessed from any other computer without moving the .tax file to the other computer and having the program installed on the other computer. 

    meggalasAuthor
    Level 2
    June 4, 2019
    Thx. Texas Roger from Texarkana Tx Thom …