Is anyone having a problem with getting a return phone call from turbotax support? seems to be down for the past couple of hours.

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TurboTax Online

xmasbaby0

Level 15

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

roberts9107

Level 2

Support hours are actually 5 AM to 5 PM PST (or 8 AM to 8 PM EST). I was on hold for ~15 min and my call was dropped precisely at 8 PM EST

xmasbaby0

Level 15

@roberts9107 The support hours you saw posted in this thread were in a reply given in February--during prime tax season. Support hours change at various times of the year.