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Level 2
January 13, 2023
Question

Is anyone else unable to file their return and the website is getting stuck at the review section ?

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3 replies

Level 15
January 13, 2023

If you click Review does it show you that you have some forms that are not yet ready?  Lots of forms and/or schedules are not ready yet.   The IRS is not accepting e-files until January 23, so there is no rush.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jjshark13Author
Level 2
January 13, 2023

No, everything is done. I've always filed before opening day so it's waiting there. Gets to the end of the review section then goes to a blank screen 

Level 15
January 15, 2023

Please follow the steps below to resolve this. 

1. Log out of Turbo Tax. 

2. Clear the cache on the browser. 

3. Delete all cookies from your browser. 

4. Log back into Turbo Tax and try once more. 

 

If you are still having trouble or encountering the blank screen, please try on another browser. 

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