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Level 1
February 19, 2022
Question

Import from Charles Schwab Fails

  • February 19, 2022
  • 3 replies
  • 0 views

I get "Login is temporarily unavailable. Please try again later or call customer support" when I try to import my tax forms from Charles Schwab. I have enabled 3rd party access to account information in my Charles Schwab account. I also tried resetting my Charles Schwab password as suggested by someone in the forum. None of these help. Is this a temporary issue? When will it be solved?

    3 replies

    Level 2
    February 19, 2022

    I had the same issue and tried several times. I finally gave up and entered the info myself. 

    Level 2
    February 19, 2022

    It just worked fine for me, so either it is fixed or it is only affecting some users.

    Level 14
    February 22, 2022

    @singamsunder

     

    Thank you for reporting your experience.  This is a known issue that looks to be resolved.  

    If this still isn't working for you, please try to utilize the workaround posted on this thread here

     

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