If there were something incomplete or inaccurate on my return why would turbo tax not fix it since they were paid to do that

Forum|Forum|4 years ago
March 2, 2022
2 replies
27 views

first topic 152 then cannot give any info says theey we're accepted feb3 filed single no child tax credit so what is happening o still haven't got any thing

TurboTax Live Premier Online

affordable2020

Level 7

The IRS has been backlogged for 2 years. Their goal is to have the refund issued within 21 days. It’s a goal not a promise. If you filed Feb 3 that’s 4 weeks so you should hear something soon.
TurboTax does not have access to return after they’re filed so they can’t tell you what IRS is doing.

SweetieJean

Alumni - Champ

why would turbo tax not fix it since they were paid to do

TT is a primarily a DIY computer program, and you are paying for the use of it. While TT does guaranty the accuracy if its calculations; it cannot know (for example) if you made a data entry error, forgot to claim some income, or claimed some invalid deductions/credits.

For example, you might have said you did not receive stimulus #3, but the IRS records indicate that you did. That would cause a delay while the IRS looks into it.