if the efile is rejected, am i forced to file by mail if the "fix it" steps in turbo tax doesn't work. How do i recover the turbo tax charge when the efile isnt processed

Forum|Forum|3 months ago
April 15, 2026
2 replies
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TurboTax Online

xmasbaby0

Level 15

There is no fee to e-file when you use online TurboTax. The fee is for using the software to prepare your tax return, and it is the same whether you e-file or file it in an envelope.

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GabiU

Level 13

Hello! Take screenshots of your receipt and any proof of being forced to mail and you can submit a request here: How do I request a refund for my TurboTax product?

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