If the app submits a w-2 three times, what should I do? How do i contact someone to help me fix it? I

Forum|Forum|2 years ago
January 26, 2024
2 replies
16 views

I tried submitting a tax and it submitted three times. It wont let me clear and start over or delete them individually.

TurboTax Online

xmasbaby0

Level 15

Did you e-file already?

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d6de8db2c4eaAuthor

Level 2

I dont think so. I put the info in and submitted it once, but it showed up three times. I’ve been trying to clear and start but it wont let me and the Customer Assistance didnt help at all.

BillM223

Level 15

I am not clear on what you are saying.

"I dont think so. I put the info in and submitted it once, but it showed up three times" - it showed up where 3 times?

"I tried submitting a tax and it submitted three times."

"If the app submits a w-2 three times"

You have a W-2 that your employer sends you to describe your pay and deductions for the year. Your tax return, on the other hand is form 1040 and all related forms that compromise your tax return. "W-2" and "tax return" are not the same thing.

If you succeeded in e-filing your return the first time, then you cannot e-file it again. So we are very interested to find out why you think your return was submitted three times.

Let's back up and start over, and tell us what this three times is, to start with.

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