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Level 1
April 4, 2026
Question

I would like a refund for the expert help I paid for. The "expert" did a screen share, had me open final review, and said, you're all set. I did not need an "expert."

  • April 4, 2026
  • 1 reply
  • 13 views
I was asking a specific question that was never answered.

1 reply

Level 15
April 4, 2026

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**