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Level 2
March 18, 2024
Question

I was charged over 200 dollars for a simple return?????

  • March 18, 2024
  • 3 replies
  • 0 views
Logged in because of an alert. Says ib Been charged over 200 dollars for services I don't use need or want . I only have a simple return every year for years!!

3 replies

Level 15
March 18, 2024

How can I see my TurboTax  fees? 

 

  https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

 

When you chose to “start”  in the Free Edition —

Directly below the words “Free Edition” there is a blue link that says “For simple tax returns only”   If you click that link it brings up this information:

 

 

You can file with TurboTax Free Edition if you have a simple tax return.*

*A simple tax return is Form 1040 only.

Situations covered in TurboTax Free Edition include:

  • W-2 income
  • Limited interest and dividend income reported on a 1099-INT or 1099-DIV
  • Claiming the standard deduction
  • Earned Income Tax Credit (EIC)
  • Child tax credits
  • Student Loan Interest deduction

Situations not covered in TurboTax Free Edition include:

  • Itemized deductions
  • Unemployment income reported on a 1099-G
  • Business or 1099-NEC income
  • Stock sales
  • Rental property income
  • Credits, deductions and income reported on schedules 1-3

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
March 21, 2024

Of course I used the free edition. Or anything else I was led to believe was free. So given the fact that only a w2 was filed why was I charged over 200?

DoninGA
Level 15
Level 15
March 21, 2024

@christophercbrown45 

See this TurboTax support FAQ to review your fees - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=lu1spfrl

 

If you have already filed the 2023 tax return -

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on View order details

 

Which products are shown for your charges?

Level 2
April 17, 2025

I was charged almost $300 myself. Im disgusted i could have paid an accountant to do all the work for me. Total ripoff.

DoninGA
Level 15
Level 15
April 17, 2025

@Shilo06 

See this TurboTax support FAQ to review your fees - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

 

If you have already filed the 2024 tax return -

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on View order details

 

Which products are shown for your charges?

Level 2
February 7, 2026

IN 2025 THEY AUTOMATICALLY WANT TO MAKE YOU USE THE PREMIUM VERION.

 

ON THE LEFT SIDE OF THE PAGE, DOWN TOWARDS THE BOTTOM IT SAYS "SWITCH VERSION" 

 

YOU MUST SELECT "DOWNGRADE TO BASIC" IN ORDER TO AVOID THEIR SCAM THIS YEAR

 

DONT LET THEM SCAM YOU