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Level 2
February 17, 2022
Solved

I was charged $78 and then an additional $90 for TurboTax Services.

  • February 17, 2022
  • 7 replies
  • 69 views

Could anyone explain this to me? Was I charged in error? I paid $78 to file my Federal and NC State Taxes. I was having a bit of trouble and wanted to chat with someone. I upgraded to deluxe and was charged an additional $90. Why is this? Shouldn’t the $78 charge have been taken off?

Best answer by VolvoGirl

Yes your post shows the LIVE version. Deluxe Live is 119 plus 49 for state = 168.   168-78= $90 left to pay.

7 replies

VolvoGirl
Level 15
February 17, 2022

You already was in Deluxe.  $78 is for Deluxe federal and state. Did you log in to a different account?  Or you upgraded to Deluxe Live or Full Service minus the fees you already paid.  see prices here, 

https://turbotax.intuit.com/personal-taxes/online/ 

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/01/26353

 

 

 

VolvoGirl
VolvoGirlAnswer
Level 15
February 17, 2022

Yes your post shows the LIVE version. Deluxe Live is 119 plus 49 for state = 168.   168-78= $90 left to pay.