I was charged $125 dollars this morning through my checking account. I paid with my tax refund. I called the number and the lady told me you all sent several emails.

Forum|Forum|1 month ago
May 23, 2026
1 reply
608 views

I have already paid you out of my tax refund now you took it again I also never signed up for a deluxe option if did my taxes myself and didn’t get any help

TurboTax Online

xmasbaby0

Level 15

TURBOTAX TOOK MONEY OUT OF MY ACCOUNT

Did you choose to have your TurboTax fees deducted from your federal refund? Is your refund taking an unusually long time to arrive? Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto-debited-turbotax-fees/L3rDdVynu_US_en_US?uid=m6bdgedq

TURBOTAX SAYS:

How do you justify debiting my account?

The provision is spelled out in the Pay With My Refund Agreement, which you agreed to when you opted to pay with your refund.

In addition, by clicking the "I Agree" button below, you electronically sign and authorize Intuit (through its third party processor) to debit the TurboTax Fees, Additional Products and Services Purchased and any applicable sales tax from your bank account number identified in the Agreement below, in the event that you do not receive a tax refund that is sufficient to pay for them.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**