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Level 5
April 5, 2020
Question

I upgraded to MAX benefits. I am supposed to get access to an expert. I want a reviewal of my federal return. How do I get an agent to review this?

  • April 5, 2020
  • 4 replies
  • 32 views
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4 replies

DoninGA
Level 15
Level 15
April 5, 2020
Level 5
April 8, 2020

hmmm ok, maybe i misunderstood the MAX benefits overall.   Looks like I get "priority care" for advice, though it doesn't say how i access this priority care.  But the 'advice' would seem to be just centered around a general question, not that I can actually have someone review my returns...

 

correct?

Level 2
May 28, 2021

She called, but I didn't answer in time.  How do I restart the process?