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Level 1
June 6, 2019
Question

I upgraded my package in error, how do I turn it back to the cheaper package?

  • June 6, 2019
  • 1 reply
  • 9 views
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1 reply

June 6, 2019

You would need to use the Clear & Start Over feature in order to downgrade to a cheaper package.

*Please keep in mind that some forms may require a different software. So even if you downgrade, you may be prompted to purchase a different software in order to fill the form that's needed.

The following FAQ article provides instructions on how to clear and start over:

https://ttlc.intuit.com/replies/4248526