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Level 1
January 17, 2025
Question

I submitted my returns yesterday electronically but then today in the mail I got an ID PIN? What can I do to add it?

  • January 17, 2025
  • 3 replies
  • 24 views
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    3 replies

    VolvoGirl
    Level 15
    January 17, 2025

    Just wait.  If the IRS rejects your return you can add it and resend it.  The IRS won't start taking returns until Jan 27 or 29  unless they  take some early for testing.  

    Level 2
    March 9, 2025

    Please note the 2024 TurboTax Instructions are incorrect!

    TurboTax says to enter your Identify PIN only if you received a letter; implying that year.

    The IRS only notifies you once, probably for efficiency.

    So, once you receive a CP01A Notice, you are required to obtain a new ID PIN every year. (T - 

     

    You also need the ID PIN to file or refile the 2 previous years.  Just use your current ID PIN.

     

    You can the updated PIN online at irs.gov. 

     

    Also, if TurboTax reads this, you save the PIN in the previous year's file.  It would be helpful if you prompt to get an updated or current one each year.

    RachelW33
    Alumni - Expert
    Alumni - Expert
    March 10, 2025

    We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. 

     

    Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.  @WM-NE 

     

    If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:

     

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