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Level 2
January 26, 2023
Question

I selected the turbo tax advance but did not receive any payment even thought it is supposed to be in 15 minutes. Did anyone else have this issue ?

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2 replies

Level 14
January 26, 2023

For this, we ask that you please verify that the primary tax-payer name is the same as the Credit Karma account created for your Refund Advance.  If it does, please reach back out here for the next steps.

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Level 2
February 1, 2023

Yes it is the same