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Level 2
June 5, 2019
Solved

I received an extension to January 2018 because of Hurricane Irma but now I can't access my return that I already payed TurboTax for. How can I continue the return?

  • June 5, 2019
  • 2 replies
  • 13 views
No text available
    Best answer by Critter

    2016 is now considered a prior tax year in the TT world ... if you already paid for the ONLINE version contact TT support to get a download pushed your way ...   

    See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


    How to complete a started prior year return :

    See this TurboTax support FAQ on completing a prior year tax return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...


    2 replies

    Critter
    CritterAnswer
    Level 15
    June 5, 2019

    2016 is now considered a prior tax year in the TT world ... if you already paid for the ONLINE version contact TT support to get a download pushed your way ...   

    See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


    How to complete a started prior year return :

    See this TurboTax support FAQ on completing a prior year tax return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...


    Level 2
    June 5, 2019
    Thanks for the quick answer Critter#2. I will call on Monday. 🙂