Skip to main content
Level 1
April 1, 2021
Question

I received a text message saying there was an important email about my 2020 taxes but there was nothing there... What did the email say.

  • April 1, 2021
  • 13 replies
  • 124 views
No text available

13 replies

Level 2
April 1, 2021

I received the same, still awaiting refund, and there was no email

Level 2
April 1, 2021

still waiting on mines too.....i dont have a date yet its over a month

 

Level 2
April 1, 2021

I received the same message with no email.  Checked spam folder and called number and just got a bot

Level 12
April 1, 2021

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
April 1, 2021

Thanks but this was a text received today 

DaveF1006
Level 15
April 1, 2021

This would still apply even if  the email was sent today.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
April 2, 2021

I received the same text and thought it was a scam. My returned was filed, accepted and I received my refund in early March. 

Level 2
April 2, 2021

I received one too. Thinking it’s a scam? 

Alumni - Intuit
April 6, 2021

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text. "

Level 2
May 4, 2021

I got this text and someone (NOT ME) has changed the amount of money on my federal return. I filed back in Feb. I am on unemployment. I am being told by one person its because the IRS amended the return and I am getting more money back (the amount is HIGHER than what I actually received). I did not get the email so I ASSUME the I don't have to amend or do anything to my return in order to get that new amount I am owed. Please stop telling people to disregard the text and just send the emails out like y'all say.

Level 2
April 16, 2021

I received an email in March from you saying that my tax submission was accessed in March and that I needed to find out why. I cannot find out at all, my tax submission was accepted by the irs on February 27. Help!