You have to meet certain criteria in order to file free. See FreeFile TurboTax .You qualify to use this software provider at no cost if:your federal Adjusted Gross Income (AGI) was $34,000 or less; oryour federal AGI was $66,000 or less and you served as Active Duty Military (including Reservists and National Guard); oryou qualify for the earned income tax credit (EITC).

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breannabielecki

Level 1

Question

I qualify for free filing with NYS, but am still being asked to pay $44.99 with Turbo Tax even when I am directed through the link from the NYS tax site. Why?

Forum|Forum|7 years ago
June 4, 2019
1 reply
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TurboTax Deluxe Online

PopeyeTheSalior

Level 13

You have to meet certain criteria in order to file free. See Free File TurboTax .

You qualify to use this software provider at no cost if:

your federal Adjusted Gross Income (AGI) was $34,000 or less; or
your federal AGI was $66,000 or less and you served as Active Duty Military (including Reservists and National Guard); or
you qualify for the earned income tax credit (EITC).