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Level 1
January 31, 2020
Question

I put the wrong email address how can I change it?

  • January 31, 2020
  • 7 replies
  • 0 views
I have filed with Turbo and waiting for the Tubo Visa card but my email address is wrong. How can I change it?

7 replies

Level 12
January 31, 2020

Help with updating account information including your e-mail address has been posted below.

https://ttlc.intuit.com/community/account-updates/help/how-do-i-change-my-turbotax-account-email/00/26385

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Level 2
February 18, 2021

I keep trying to update the email address but it won't accept it. How can I get it chnged and keep it changed?

Level 14
February 18, 2021

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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Level 2
March 2, 2020

I put the wrong email address how can I change it?

Level 10
March 2, 2020

To change your e-mail address for your TurboTax account, follow these instructions:

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the lower-left corner.
  3. Click Edit at the right of the Email address line.
  4. Enter your new email address and confirm it.
  5. Enter your password.
  6. Click Save and you’re done.

To change the e-mail address you have with the TurboTax Visa Debit card, you should call the number on the back of the card once you receive it. 

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Level 2
April 15, 2020

I think my email address is wrong.  I put in [email address removed].   I think the first S. Should be lower case.  So [email address removed].  I did not receive a verification code

Level 2
April 17, 2020

I need u to fix my email address it's all Lower case.. Not capital letters

Level 2
April 17, 2020

Please correct it my email address is wrong no wonder my taxes wouldn't go through

Level 2
April 17, 2020

My email address is [email address removed]

Level 2
March 15, 2021

How can I change my email 

Level 15
March 15, 2021

If  you are referring to changing the email address on your TurboTax account, please follow these steps:

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the the lower left corner of your screen.
  3. This will take you to an Account Settings screen.
  4. Click Edit at the right of the E-mail address line.
  5. Enter your new email address and confirm it.
  6. Enter your password.
  7. Click Save, and you’re done..

If you no longer have access to your email address and are unable to login to your TurboTax Online account please complete the Account Recovery Request Submission Form.

 

If you're referring to the Turbo Prepaid Visa Card, please visit TurboDebitCard.com or call toll-free at (888) 285-4169. 

 

@Rob555x

Level 2
February 3, 2022

Hi . I recently helped my aunt file her taxes on turbo tax/Inuit. As I do mine with the same services. But I set up her username and such but the email I put down is not her correct email. I accidentally forgot to add several letters to the end of the email (trying to change on the settings) and due to the fact I didn't verify the email I put . I'm not able to change it to the correct email address so I can finish filing her state taxes portion. Please help. I was trusted to help and messed it up. It's a pandemic and money is harsh to come by so we were expecting it to be perfect when finishing the taxes but with my mistake it'll take longer for us to e-file and get it processed. So I'm needing help to change the email address I mistyped. @Irene2805 @KatrinaLO 

Level 12
February 3, 2022

Step-by-step instructions on getting the email address updated has been provided by clicking here.

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Level 2
February 20, 2022

How do I change the email address on my account?

Level 15
February 20, 2022

Please follow the below steps to update your email address:

  1. Sign into your TurboTax account.
  2. Select Intuit Account from the menu, just above Sign Out.
  3. Select Sign in & Security, this will direct you to the page where you can update your email address.

@oneilljanet99

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