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Level 1

Question

I ordered the wrong year -- actually, a year I already had. I haven't downloaded the programs. How can I get a refund?

Forum|Forum|4 years ago
December 3, 2021
2 replies
16 views

Thinking I was ordering 2021 software, I actually got 2020, I think.

TurboTax Online

Level 15

Check your download account for the software you purchased from TurboTax - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

karesolutionsllc

Level 2

I ordered the wrong year

Level 15

You may use the link below to request a refund for the incorrect year purchased @karesolutionsllc .

How do I request a refund for my TurboTax product?

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