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Level 1
April 16, 2026
Question

I need to update my email I put it in wrong. I’m on the last question to file my taxes and can’t get my 6 digit verification code. I don’t know how to move forward! Help!

  • April 16, 2026
  • 1 reply
  • 79 views
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1 reply

Level 15
April 16, 2026

Check your email's spam/junk folder to see if the code is ending up there.   If that's not the problem, you can go to your settings in your Intuit Account and may be able to correct and verify your email address there if it's not verified.  Or you can change the email address if desired (using the steps below.)     Here's how:

  • In the left menu column scroll way down to Intuit Account.
  • Then once in the account choose tab Sign In & Security.
  • See if your email address has a tiny link beside it that says "not verified".  If so, click that to verify.
  • Perhaps once you verify it there in the account settings, it won't ask you to verify it again when you are efiling.
  • Or you can change the notifications email address, if desired.  If you do, also verify it while you are there in the account settings.