I need to speak with someone about still not having recieved 2024 taxes.

Forum|Forum|2 months ago
May 16, 2026
1 reply
321 views

I have received multiple verify my identity letters and completed them all. And yet still nothing. Now I need to update my bank info and can find no way to do so.

TurboTax Online

xmasbaby0

Level 15

TurboTax receives no information from the IRS after you file your tax return; TT has no involvement whatsoever in the process of you verifying your identity with the IRS. This is between you and the IRS.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

TAX ADVOCATE

See this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

https://www.taxpayeradvocate.irs.gov/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**