I need to speak to a live agent

@Nia Joe tyrese216 

Your post is unclear.  What are you trying to do?  Do you still need to file your 2018 tax return?

Or did you file and are you looking for your tax refund?  Please explain.

@Daddysgirl4567 Sign back in to your online account using the same account and user ID.

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@Halkatz1 wrote:

need help of agent

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Hours are 5AM-9PM Pacific, 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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@Halkatz1 wrote:

please contact me at [phone number removed]

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No one is going to contact you; please use one of the links for Support in the posts above your post.

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@ bdias333 wrote:

im trying to file my return but it keeps thinking i want to ammend my state return and i dont want to

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You're posting in a cluttered old answered thread from last year.  Normally you should have started your own new thread and titled it about your issue.  Then it's more likely multiple people would see it who may be familiar with your issue.  

You're trying to file "which" return--the Federal, the state, or both?

Why does it think you want to amend a state return?    Did you accidentally click on the link "Amend/change 2019 return?"

What product are you using--Online TurboTax or desktop TurboTax (CD/download).  And if Online, which edition--Free Edition, PLUS, Deluxe, Premier, etc.?

Caution:   Clicking on "Live Tax Advice" will upgrade you to Live TurboTax, with an increased fee.

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

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@ Pjdunnam61 wrote:

I need to talk to someone. I have decided to not use turbo tax next year.

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If you use a paid edition of TurboTax (PLUS or higher), you have phone support privilege.

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or use this contact form:
https://support.turbotax.intuit.com/contact

Free Edition users who do not want to upgrade to PLUS (29.99) to have phone privileges can contact a TurboTax Support agent directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

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@ btrimarco wrote:

I cannot access my TurboTax Deluxe software due to Error Code 603

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I'll tell you something to try first if you're using the Windows version, then how you can call Customer Support, if needed.

• Close TurboTax.
• Right-click on your desktop TurboTax icon, and choose Properties.
• In the Properties popup, go to the Compatibility tab.
• Place a checkmark for "Run this program as administrator."
• Click Apply and OK/Save.
• Launch TurboTax, and see if the problem is still there.

If the problem is still there, Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.

You can use this contact form to get an incident number and phone number.  Be sure you indicate in the dropdown list that you are using the CD/download version and what OS.  For the issue you can say something like error 603 license activation problem without quotes.

https://support.turbotax.intuit.com/contact

Form 8962, Premium Tax Credit will be created by the TurboTax after you have entered your Form 1095-A that you received for your health insurance through your state Marketplace.

If you need form 8962 for your 2019 return, you need to amend last year's return. 

To amend prior year return :

1. Sign in to your account.
2. Scroll down to Your tax return & documents (you may need to select Show), select 2019 and then Amend (change) return.
3. Follow the instructions. Don't worry if your refund changes to $0. This is normal on amended returns.

To add the 1095-A form :

• Select Federal from the left menu.
• Click on Deductions and Credits
• Click on I'll choose what I work on (if shown)
• Scroll down to Medical
• On Affordable Care Act (Form 1095-A), click the start or update button

Send the IRS the following :

1. Form 8962, Premium Tax Credit.
2. Copy of your Form 1095-A, Health Insurance Marketplace Statement.
3. A copy of the IRS letter that you received.

If you have the Turbo Tax Live Full Service product then here is how to contact your expert. If you do not have that version and are looking for support via phone, contact details can be found here @avazquez385.