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Level 2
April 15, 2026
Question

I need to file 2021.Website assured me I wouldn't be charged until looking it over. They asked for payment info first, then charged me. I bought a cad return, not USA

  • April 15, 2026
  • 1 reply
  • 45 views
I didn't know cad meant Canada. How do I return this for USA?

1 reply

Level 15
April 15, 2026

As you did not buy your software from TurboTax, TurboTax cannot issue a refund.

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oneway57Author
Level 2
April 15, 2026

I did purchase from turbo tax

CatinaT1
Level 15
April 17, 2026

Here is a link to contact  Turbo Tax Customer Service.

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