I need to dispute charges to my discover.

Forum|Forum|5 years ago
December 5, 2020
7 replies
57 views

I decided to use the next level up and paid for through my citibank checking

TurboTax Premier Online

xmasbaby0

Level 15

You are posting to the user forum for income tax questions. If you have to dispute a credit card charge, call the credit card company. Their number is probably on the back of the card. Or google it. Or find it on your credit card statement.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Critter-3

Level 15

What did you buy ? Did you upgrade in the online program ? Or did you start a second account ?

Lulutw2

Level 2

I did my Federal and State taxes and tried to send via E File to Feds and State. I purchased the option to save my information or intuit prepared taxes for next year for $20.00.

I received an email from both Federal and State. Taxes for both Federal and State were rejected.

I want to start over and re submit my taxes. I want the $20.00 refunded to me because I want to start out fresh. That is unless the $20.00 is connected to the taxes I redo.

- Sue [PII removed]

HeatherPLO

Level 14

@Lulutw2

For your safety, please do not post your name to a public forum. Also, this is an outdated thread, so some information might be inaccurate.

If you need to correct a rejected return, please see the Help Article here for steps on how to resolve this. We will only charge you once as well.

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Lulutw2

Level 2

I thought I was sending an email to an accounts clerk and now the world is seeing what I wrote. This intuit Turbotax is a God Awful Company. How the hell can I remove this post?

jmac080122

Level 2

I ended up filing my taxes with someone else yet I was still charged the $73 for filing with turbotax. How do i dispute this? I have proof that i was charged and also that I filed with a different company.

Critter-3

Level 15

The online fee is for the USE of the program to complete a return that can be filed even if you mail it in. Payment of the online fees are not refundable one paid. The program was free up to the point you wanted to see the entire return with all the worksheets ...sort of like going to the grocery store ... everything is free to look at but if you open a bag of chips you have to pay for them.

The fact that you used a different service is immaterial to the standing rule that the online fees once paid are non refundable.