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New Member
July 14, 2026
Question

I need help filling, I have put in my taxes over 20 times and it keeps getting rejected. I paid $275 to get help and no one is helping me on here I would like a refund

  • July 14, 2026
  • 2 replies
  • 40 views
It saying the t keeps getting rejected but I don’t know what to do because the information is correct

2 replies

DoninGA
Level 15
Level 15
July 14, 2026

When the IRS rejects an e-filed tax return, you receive an email from TurboTax which has the rejection code and/or the rejection message.

If you let us know what the rejection code or message is we will be able to help you.

VolvoGirl
Level 15
July 14, 2026

A common reject is that the 2024 AGI is wrong or doesn't match the IRS.
Try entering 0 for the AGI.  The IRS took a long time last year to process  returns so the AGI might not have been entered in time.  When did you file? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, 

https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031 


How to correct the AGI

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311 


If you can’t get it to efile you will have to print and mail it.