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3 replies

Level 15
April 1, 2020

How can we assist you? 

TurboTax Live is an online product that lets you get help and guidance from a tax expert when preparing your taxes. When you use TurboTax Live, you can work with a tax pro whenever you need assistance. You can even talk to a tax expert live while you both look at your return.

All TurboTax Live products provide:

  • Help from a tax expert when you have questions about your return.
  • A review of your return by an expert before filing, at your request. A tax expert can even sign your return.
    • Talk live : Using SmartLook (one-way video where you can see the tax expert on your screen; they can’t see you) or by phone. You can ask about a specific topic or section or get a review of your entire return.
    • Written response: Submit your questions and a tax expert will give a detailed answer by message within 24 hours.

 

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Level 2
April 6, 2022

I am afraid I will mess this up

Alumni - Intuit
April 6, 2022

TurboTax is very user friendly product.  It is very intuitive!  Answers to the questions drive the product.  We have online experts to assist along the way.  I suggest just start the return and follow the prompts and answer the questions.  If you have a fairly simple return the system will guide you all the way.

 

Use this Link for guidance.

 

We won't let you mess up.

 

@Tamaraduke081

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"