Skip to main content
Level 1
June 4, 2019
Question

I'm trying to pay TurboTax with credit card from Chase Bank, but my billing address is a foreign one. Entering my old US address doesn't work. How can I pay?

  • June 4, 2019
  • 4 replies
  • 40 views
No text available

4 replies

Level 2
June 4, 2019

From what I understand, you can only pay with a credit (or debit) card having a US billing address.

So, I would contact Turbotax Support through Facebook or Twitter to seek an alternative solution (That is, if you have no access to a credit card with a US billing address). They have an excellent customer service, and are very obliging in these final days before the tax filing deadline.

Good luck.

Level 2
April 1, 2021

The link in reply two refers to "foreign credit/debit cards" but the original question is why a debit card linked to a US bank account cannot be used for payment. The owner's current residential address may be foreign but that does not make the debit card foreign. Turbotax: Please change this so debit cards linked to US bank accounts are accepted with a non-US address.