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Level 2
October 13, 2020
Question

I'm on Deduction & Credits page, "Now let's find other tax breaks that applied to you" and it doesn't matter which button I click, it does not move. How can I go on?

  • October 13, 2020
  • 1 reply
  • 24 views
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1 reply

GabiU
Level 13
October 13, 2020

Hello! Were you able to move along?
If not, please post a screenshot so I can send it to the product team. 
Other helpful information would be: 
-browser you're using 

-Windows or Mac?
-Which TurboTax product you're in (Self-employed, premiere, etc.) 

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Level 2
October 14, 2020

Thank you so much for replying.  I skipped over Deduction completely to file my tax ytd.  Today, I tried to go back to the page that was giving me problems, and the problem is GONE!  Thank you for your care.  So, I'm afraid I don't have screenshot to show you.  But, I am on a Mac OS 10.12.6.  I was using Chrome and I tried it on Safari, both gave me the same problem.  I am using TurboTax premiere.  Thank you again!