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Question

I keep getting the following error while trying to pay to file my amendment.Payment errorWhoops! We hit a snag loading your data. Please try again.

Forum|Forum|2 months ago
May 9, 2026
1 reply
677 views

No text available

TurboTax Online

Alumni - Expert

Alumni - Expert

This loading error is usually caused by a temporary browser glitch or a timeout in the secure payment gateway. To fix this, you should sign out of your account, clear your browser's cache and cookies, and then sign back in and try again. Also, make sure that your billing address exactly matches the information on file with your credit card company.

If the issue persists, here are some additional things to try:

Use a private or incognito window
Try another browser
Try another device

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