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Level 1
June 1, 2019
Question

I just filed with Turbo Tax and my payment went through and I received an order number. But the program is saying its still not filed.

  • June 1, 2019
  • 1 reply
  • 10 views
Does this mean the program messed up?

    1 reply

    Level 5
    June 1, 2019

    Paying to TurboTax is one of the final three steps you need to take to file your taxes. To do that follow the steps:


    1. Login to TurboTax
    2. Navigate to File tab (in the menu on the left hand side)
    3. Once you click the File tab, you will see a screen with three steps: 
      1. Step 1 to review your order and pay for TurboTax (you completed it)
      2. Step 2 to select how you would like to receive your refund or pay balance 
      3. Step 3 to review, save and file your taxes, including clicking orange Transmit button

    You need to go through all steps to file your taxes.