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Level 2
December 31, 2025
Solved

I just downloaded 2025 Turbo Tax and located my prior 24.tax2024 file, but the app will not execute the transfer. TurboTax MAC version. Is this a bug in the 2025 app??

  • December 31, 2025
  • 2 replies
  • 5 views
How do I report this problem with the Intuit specialist?
Best answer by NTABER

Restarting the application appears to have fixed the issue...

2 replies

Mike9241
Level 15
Level 15
December 31, 2025

when you open the 2025 return and select "start a new return" does the app find the prior year's tax file? if not you may have to browse to the location where it is stored. otherwise contact support.

 

by the way you are posting from online, using desktop for 2025 would require you to upload the 2024 tax file to your computer if you used online in 2024

 

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

Mike9241
Level 2
January 2, 2026

I have the same issue - TurboTax Deluxe Mac Desktop 2025 shows my 2024 file, but when I select the file and click on "Continue", the application just makes a blooping noise and doesn't import the file.

NTABERAnswer
Level 2
January 2, 2026

Restarting the application appears to have fixed the issue...

Level 2
January 31, 2026

Same here. I consider it a bug since it's not executing properly. I got around it by opening my 2024 with the 2025 app. It then transferred the information