Skip to main content
Level 1
July 20, 2020
Question

I just completed my taxes and when I turned it in it said that my social security number is already in use. It is obviously not me what do I do?

  • July 20, 2020
  • 2 replies
  • 30 views
No text available

2 replies

Level 15
July 20, 2020

If you used the IRS non-filer site to get a stimulus check, you will now get a  “duplicate SSN” rejection.  We are seeing people who did not notice or ignored the warning on that site about using it if they would be filing a tax return.

https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-reject-r0000-902-01/01/1602609

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Critter-3
Level 15
July 20, 2020

Start by double-checking your Social Security number in TurboTax. If it's wrong, correct it and then resubmit your return. If you entered it correctly then...

 

Next check to see if you accidentally filed yourself by mistake earlier (this includes filing a non filer return for the stimulus check):

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

 

Then if it wasn't you:      

Then it's likely that another taxpayer, inadvertently or otherwise, filed their return using your Social Security number.

 

You won't be able to fix this rejection; you'll need to file a paper return and attach a copy of the IRS form 14039 http://www.irs.gov/pub/irs-pdf/f14039.pdf

 

You "may" be the victim of tax-related identity theft.  Please see this TurboTax FAQ for information on how to proceed:

https://ttlc.intuit.com/questions/1900655-tax-related-identity-theft

 

We strongly recommend that you call the IRS Identify Theft Hotline at 1-800-908-4490. You can also click here for additional information at IRS.gov.  http://www.irs.gov/Individuals/Indications-your-identity-may-have-been-stolen-and-how-to-report-it-to-us