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Level 1
January 5, 2021
Question

I haven't been able to sign into my turbo tax account on the app or website. When i try to login i get a notification that my account is locked..how do I unlock account

  • January 5, 2021
  • 2 replies
  • 16 views
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2 replies

Level 2
February 1, 2021

I started my tax return and didn't get to finish it.  I can't log back in, it keeps telling me I have to wait 15 minutes 

Alumni - Intuit
February 2, 2021

Please follow the instructions in this TurboTax Help article to get back into your account:  Account Recovery Request for your TurboTax Account