Leave the window open that asks for the code; closing it will invalidate the code.Open another tab or window or use a different browser to check your email for the code.If you're using a mobile device, it's okay to open your email app or another tab in your browser. Just keep TurboTax open in the background and return when you've got your code.

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diceman787

Level 1

Question

I have requested and entered the verification code 4 times and it keeps showing expired or incorrect, anyone know the problem?

Forum|Forum|7 years ago
June 5, 2019
1 reply
26 views

No text available

TurboTax Deluxe Online

SweetieJean

Alumni - Champ

Leave the window open that asks for the code; closing it will invalidate the code.

Open another tab or window or use a different browser to check your email for the code.
If you're using a mobile device, it's okay to open your email app or another tab in your browser. Just keep TurboTax open in the background and return when you've got your code.