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Level 2
June 6, 2019
Solved

I have received both federal and state returns that included our 21 & 23 year old children. How do I complete the state return for just them?

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DianeW777Answer
Alumni - Intuit
June 6, 2019

You can have five accounts using the same email.  You can use the same email address for more than one return.  You can create multiple accounts, as long as you use different usernames to create the accounts. 

Never start a second return by going back and replacing the info in your completed return. This will permanently overwrite your tax return, which means you won't be able to retrieve your copy later.

Instead, follow the proper procedure below.

  1. Sign out of TurboTax Online.
  2. Select the TurboTax Online product you want to use for the second return and proceed.
  3. On the Create your account screen, set up a new login for the second return.
    • You can reuse your email address if you want to receive e-file notifications for the second return.
    • Up to 5 accounts can be tied to the same email address.
  4. After you've created the new account, you can start working on the second return.

Tip: If you're preparing multiple returns for family members, it's more economical to switch to the TurboTax CD/Download software, which lets you e-file up to 5 federal returns at no additional cost. 

Related Information:

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1 reply

DianeW777Answer
Alumni - Intuit
June 6, 2019

You can have five accounts using the same email.  You can use the same email address for more than one return.  You can create multiple accounts, as long as you use different usernames to create the accounts. 

Never start a second return by going back and replacing the info in your completed return. This will permanently overwrite your tax return, which means you won't be able to retrieve your copy later.

Instead, follow the proper procedure below.

  1. Sign out of TurboTax Online.
  2. Select the TurboTax Online product you want to use for the second return and proceed.
  3. On the Create your account screen, set up a new login for the second return.
    • You can reuse your email address if you want to receive e-file notifications for the second return.
    • Up to 5 accounts can be tied to the same email address.
  4. After you've created the new account, you can start working on the second return.

Tip: If you're preparing multiple returns for family members, it's more economical to switch to the TurboTax CD/Download software, which lets you e-file up to 5 federal returns at no additional cost. 

Related Information:

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"