I have completed my takes. I am trying to file, but when I click on the file tab the screen turns white and nothing happens.

Forum|Forum|5 years ago
March 22, 2021
3 replies
8 views

I have completed my taxes, but it won't let me file. Everytime I click on the file tab, the screen turns white and does nothing. What is going on?

TurboTax Deluxe Online

KathrynG3

Level 14

Try using a different device or checking that your device meets minimum system requirements.

Please see this article for more help: Troubleshoot blank screens, missing buttons, or missing images,

phawkins1944

Level 2

I just experienced the HANG you had in 2022when the FILE tab is depressed. How did you resolved.

Thanks

DianeW777

Level 15

If you would clarify your situation we want to help. Please add some additional details if you are still unable to file your tax return.

TurboTax returns are being e-filed regularly at this time and the IRS will retrieve the returns no later than the open filing date of January 27, 2024.

@phawkins1944

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I have completed my takes. I am trying to file, but when I click on the file tab the screen turns white and nothing happens.

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