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Level 1
June 3, 2019
Solved

I have an email offer of a free State Refund but it is not being applied when I check out. How do I access it? Thank you!

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EdwardLOAnswer
Level 8
June 3, 2019

The free state refund is only applicable if you use the free version of the software. You are using the deluxe version-all paid versions carry a charge for state return preparation.

1 reply

EdwardLOAnswer
Level 8
June 3, 2019

The free state refund is only applicable if you use the free version of the software. You are using the deluxe version-all paid versions carry a charge for state return preparation.