I get "hmm, looks like we hit a slight snag in this section" when I manually select "Other" investment type (1099-S). Tried multiple browsers & PCs

Forum|Forum|7 months ago
February 24, 2026
2 replies
94 views

Only 1099-INT and 1099-DIV work for investment type, the other three investment options give the same error. Using Deluxe.

TurboTax Online

SharonD007

Alumni - Intuit

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jrb0626Author

Level 2

I tried all those things with a live agent remoted in, but they didn't work for me. There must have been a glitch in my work because I tried starting another return on the same computer and things worked properly with it. I ended up deleting my return for this year and starting over on the original account, and it then worked for me.

I don't understand how my online account could have a bug, but it did. I tried on three different computers and multiple browsers, and had the same result every time, so it was not a cookie or cache problem but something in the return itself. Anyway, the problem is solved now. Thanks for your suggestions.