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Level 1
June 1, 2019
Question

I forgot my password and being locked out. I tried different ways to get to sign in again but in vain. Someone please help. Thank you.

  • June 1, 2019
  • 2 replies
  • 33 views

I waited 15 mins and another 15 mins and another 15 mins and I still could not sign in.

2 replies

Kat11_2
Alumni - Champ
Alumni - Champ
June 1, 2019

First, see if the instructions in the TurboTax FAQ below assist you.

https://ttlc.intuit.com/replies/3302318


If you still need assistance, please use the info below to contact TurboTax Customer Support during business hours.

https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Level 2
February 3, 2020

I was able to reset my user name and passwork