I filed on turbo tax for 2024, I told have access to last yrs AGI and can't finish to put on 2025 taxes to finalize and sign and it doesnt ask if u e-filed.....

Forum|Forum|3 months ago
April 14, 2026
1 reply
28 views

Can't finalize to sign for e file without AGI, I did it last yr with this business turbo tax. Won't let me sign name

TurboTax Online

CatinaT1

Level 15

Sounds like something got stuck. You can try these things and then go back into your return and the file tab:

Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
Restart the Browser: Close all open windows of your browser entirely and then reopen it.

Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

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