I filed a 2016 return for my daughter on my account. Now I need to start over and file an extention for my own return. How can I get the site to allow me to start over?

Forum|Forum|7 years ago
June 6, 2019
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TurboTax Free Edition Online

Best answer by WillK

If you are using an online version of Turbo Tax to file your return you will need a separate account per return.

please do not start another return under your account for another family member. It will be overwriting everything in the return you just filed. This will replace your info, which means you won't be able to retrieve your return later. Instead, please follow these steps:

1. Make sure you have signed out of your TurboTax account

2. Go to https://turbotax.intuit.com/personal-taxes/compare/online/ to select the TurboTax product that will meet the needs of the filer

3. Create their account, set up a new login for the additional return (you can use your email address for up to 5 accounts if you want to receive e-file notifications)

WillKAnswer

Level 14

If you are using an online version of Turbo Tax to file your return you will need a separate account per return.

1. Make sure you have signed out of your TurboTax account

2. Go to https://turbotax.intuit.com/personal-taxes/compare/online/ to select the TurboTax product that will meet the needs of the filer

3. Create their account, set up a new login for the additional return (you can use your email address for up to 5 accounts if you want to receive e-file notifications)

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