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I didnt get my refund because I didnt have an i.d. , I now have it do I need to make an appointment with the irs or is there a way to use the turbotax app
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Verifying your identity is between you and the IRS---TurboTax is not part of that process. Do you still have the letter you received about verifying your identity? Read it very carefully and comply with what it told you to do.
I HAVE TO VERIFY MY IDENTITY
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
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