I did not want to upgrade. I wanted the free form. please help I cannot go back to change it can you help me?

Forum|Forum|7 years ago
June 6, 2019
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TurboTax Deluxe Online

MichelleLO

Level 15

TurboTax Free Edition is for filers that use a simple 1040 with no additional schedules. If your tax situation requires additional forms/schedules, you will be prompted to upgrade. Please refer to this FAQ for information on why TurboTax is requiring you to upgrade:

https://ttlc.intuit.com/replies/4223394

If you feel your situation still meets the requirements for TurboTax Free Edition you can use the Clear and Start Over Feature as long as you have not submitted payment, deducted the TurboTax fee from your refund, or registered. Please see this FAQ for assistance with starting over:

https://ttlc.intuit.com/replies/4248526

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