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Level 2
June 1, 2019
Solved

I completed a download of TurboTax Home & Business 2015 Download for Windows. I am unable to open the download by clicking on it. How do I open this download? (firefox)

What is the sequence to follow to open or unzip and see the 2015 application?

DoninGA
DoninGAAnswer
Level 15
June 1, 2019

The Windows Vista OS may have blocked the installation file from starting due to an unknown signature on the file.

Try this - Right click on the installation file.  Click on Properties.  Click on the Unblock button.  Click on OK.

Double click on the installation file and see if this starts the install without errors.

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 1, 2019

The Windows Vista OS may have blocked the installation file from starting due to an unknown signature on the file.

Try this - Right click on the installation file.  Click on Properties.  Click on the Unblock button.  Click on OK.

Double click on the installation file and see if this starts the install without errors.